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These Terms explain how you may use this website (the Site), which is provided by us free of charge.
References in these Terms to the Site includes the following websites and all associated subdomains and web pages
You should read these Terms carefully before using the Site.
By accessing or using the Site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
If you do not agree with or accept any of these Terms, you should stop using the Site immediately.
If you have any questions about the Site, please contact us by: e-mail:
means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site;
means these terms and conditions of use as updated from time to time;
Intellectual property rights means rights such as copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world);
Unwanted Submission
has the meaning given to it in the section entitled "submitting information to the site";
Cookie Policy
means the policy (, which governs how we use cookies in the Site;
Privacy Policy
means the policy (, which governs how we process any personal data collected from you;
has the meaning given to it in clause 1.1; We, us or our means Bam HQ Ltd the registered office of which is at 85 Great Portland Street, London, W1W 7LT.
References to us in these Terms also includes any group companies which we may have from time to time.You or your
means the person accessing or using the Site or its Content.
10 Your use of the Site means that you must also comply (where applicable) with:our Privacy Policy
our Cookie Policy
11 We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.
Using the Site
1 The Site is for your personal, non-commercial and non-exclusive use only. As long as you comply with these Terms of Use Bam HQ Ltd grants you a personal, non-exclusive, non-transferable, and non-commercial limited privilege to enter and use the Site.
2 You may not use any "page-scraper", "robot", "spider", "deep-link" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, copy, acquire, or monitor any part of the Site, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.
3 You may not attempt to gain unauthorised access to any part or feature of the Site, or any other systems or networks connected to the Site or to any of our servers, or to any of the services offered on or through the Site, by password "mining", hacking or any other illegitimate means.
4 You may not scan, probe or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site.
5 You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Site, or any other customer of ours, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site.
6 You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or our systems or networks, or any systems or networks connected to the Site.
7 You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person's use of the Site.
8 You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Site or any service offered on or through the Site. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
9 You may not use the Site or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes our rights or those of others.
10 The Site is intended for use only by those who can access it from within the UK. If you choose to access the Site from locations outside the UK, you are responsible for compliance with local laws where they are applicable.
11 You agree that you are solely responsible for:
(i) all costs and expenses you may incur in relation to your use of the Site; and
(ii) keeping your password and any other account details confidential.
12 We seek to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us at
13 We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.
Ownership, use and intellectual property rights
1 This Site and all intellectual property rights in it, including but not limited to any Content, are owned by us, our licensors or both (as applicable). We and our licensors reserve all of our and their rights in any intellectual property in connection with these Terms. This means, for example, that we and they remain owners of them and free to use them as we and they see fit.
2 Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to lawfully access the Site as intended and authorised by us. You agree not to adjust to try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Site.
Submitting information to the Site
1 While we try to make sure that the Site is secure, we cannot guarantee the security of any information that you supply to us. We therefore cannot guarantee that it will be kept confidential. For that reason, you should not submit any patentable ideas or patent applications, advertising or marketing suggestions, prototypes, or any other information that you regard as confidential, commercially sensitive or valuable (Unwanted Submissions) to the Site. While we value your feedback, you agree not to submit any Unwanted Submissions.
2 We may use any Unwanted Submissions as we see reasonably fit on a free-of-charge basis (bear in mind that we have no way of knowing whether such information is confidential, commercially sensitive or valuable because we do not monitor the Site to check for these matters). Therefore, we will not be legally responsible for keeping any Unwanted Submissions confidential nor will we be legally responsible to you or anybody else for any use of such Unwanted Submissions.
E Accuracy of information and availability of the Site
1 While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot guarantee that it will be. Furthermore, we cannot guarantee that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site is at your own risk.
2 We may suspend or terminate operation of the Site at any time as we see fit.
3 Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes.
4 While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site.
F Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party's website, products or services. Your use of a third party site may be governed by the terms and conditions of that third party site.
Limitation on our liability
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any losses. This exclusion shall include, but not be limited to:
(a) losses that:
i. were not foreseeable to you and us when these Terms were formed; or
ii. that were not caused by any breach on our part
(b) business losses; and
(c) losses to non-consumers.
Events beyond our control
We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
I Rights of third parties
No one other than a party to these Terms has any right to enforce any of these Terms.
1 We will try to resolve any disputes with you quickly and efficiently.
2 If you are unhappy with us please contact us as soon as possible.
3 If you and we cannot resolve a dispute using our complaint handling procedure, we will:
(a) let you know that we cannot settle the dispute with you; and
(b) consider the need for Alternative Dispute Resolution and, if considered necessary, provide you with information about any alternative dispute resolution provider we deem appropriate to deal with your complaint.
4 If you want to take court proceedings, the relevant courts of the United Kingdom will have exclusive jurisdiction in relation to these Terms.
5 Relevant United Kingdom law will apply to these Terms.

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Privacy Policy
1. What is in this policy?
This policy tells you:
what information we might collect about youhow we might use that informationwhen we might use your details to contact youwhat information of yours we might share with othersyour rights about the personal information you give us2. Who are we?
We are Bam HQ Ltd, 85 Great Portland Street, London, W1W 7LT, owner and operator of “Halo Radio”.
Any personal information that you provide to us may be shared across our brands and platforms (e.g websites or apps) and may be used in the ways described in this Privacy Policy. This Privacy Policy explains how we collect and use information about you when you interact with our radio, digital brands, outdoor advertising and this website.Our services sometimes link to services or adverts run by other companies. These take you away from a Halo Radio website or brand app, and these companies have their own privacy and cookie policies. Please remember you should know that we have no control over the content or privacy practices of those other platforms and that the information you give them will follow their policies and rules and not ours.We advise you to check their privacy policies before providing your information to them.3. What personal information do we collect?
The information we may collect about you will vary depending on how you interact and engage with us. It may include the following:
a. General identification and contact information
We may collect your name, address, phone number, email address, IP address, user name, password, age, gender, date of birth.
b. Financial information
We may collect your name, bank account and sort code. For example, if we need to pay you for winning a competition.
c. Sensitive information
We may collect your racial or ethic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life or sexual orientation. e.g. radio discussions or survey answers you have chosen to provide on radio may indicate or tell us such information.
d. Device information
We may collect some technical information from devices (e.g. computer, mobile, TV, tablet, speaker or other voice-enabled devices) and web browsers. This might include IP address, device ID. We will uniquely identify each instance of that use.
e. Marketing preferences
We may collect information if you access our services or programmes such as how you use our services and the articles you read
f. Information if you communicate with any of our stations or website
If you call, text, email or otherwise communicate with us, we may collect your name, location and a brief summary of your contribution or opinion. Please note this may include sensitive information (e.g. political opinion, trade union) as above
g. Location information
When you first use our App, you will be asked if we can use your location in order to offer you services and information that is relevant to your area. We will also have information regarding your general geographic location based on your IP address and the GPS of your mobile device.
h. Information on your activities outside Halo Radio services when you comment on Halo Radio
We will not normally collect any sensitive personal information from you (unless you provide it to us as above), and will, in any event, ask for your express consent to hold this information if we need to do so.
Please do not submit such personal information or sensitive information if you do not wish us to collect it.
4. What information do we collect about you from other sources?
We may obtain additional information about you from trusted third parties and public sources:
a. to assist us in our marketing, including Online Behavioural Advertising, and to ensure that you receive adverts and other information that is relevant to you, For example, when you have entered a competition or completed a survey/questionnaire and have agreed that this data may then be shared with others including Halo Radio. This information may include details about our users’ demographics, interests and classifications and be used to place users in particular groups or segments for targeting advertising. Some of this information may also have come from publicly available sources.
Please be aware that if you log in via Facebook or Twitter you will be giving Facebook and Twitter permission to share some of your details with us depending on your privacy settings on their site. For example, if your Facebook privacy settings are set to allow it, they will provide us with your public profile which includes your name, profile picture, emails address, age range, gender, language spoken and gender.
5. How do we use your Personal Information?
We have to have a valid reason to use your personal information. This is called a “lawful basis for processing”. We process personal information for the following legal basis:
a. Consent
We use your personal data if we have your consent. We rely on consent for the following:
To enable you to log in to your account
To enable you to enter and process winners for competitions on our platforms (e.g. radio stations, websites)
To tell you about products, events, services, and promotions that we or our third-party partners are offering
To answer you when you have contacted us, or to respond to a comment or complaint
For marketing purposes
To send you notifications on your device if you have selected them
You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
b. The processing is necessary to fulfill a contract
We may process your data when we need to fulfill a contract with you.
c. Legitimate Interest
We process your data when it is in our legitimate interest to do this and when these interests are not overridden by your data protection rights.
Our legitimate interests include:To improve our content, products, services, and customer experiences by monitoring your use of our services and working with our suppliers to improve the products and services we offer, develop new content and services
To create profiles for targeted advertising and marketing opportunities
To show adverts to the people most likely to be interested in the products and services being promoted
To ensure the security and integrity of our services
To ensure that our Websites and Apps operate effectively
To protect customers and other individuals and maintain their safety, health, and welfare
For market research
To deal with your requests, complaints, and enquiries
We will use your information to deliver targeted advertising to you when you visit our websites. This is known as online behavioural advertising (OBA). It works by giving you adverts based on the way you have interacted with the website. For example, if you have been clicking on articles about pop music, you may be shown more adverts for live pop music events. None of the OBA techniques used will collect personal information such as your name, email address, postal address, or phone number. If you would like more information regarding OBA and how to opt-out, please visit
d. Necessary to comply with legal and regulatory obligations
We may process your personal information to comply with our legal and regulatory obligations e.g. preventing, investigating and detecting crime, fraud, or anti-social behaviour and complying with law enforcement agencies.
6. Who do we share your personal information with?
a. Our group companies
We may share your personal data with certain members of our group companies. Where they have access to your personal information they will use it only for the purposes set out in this Privacy Policy.
b. Partners
If you sign up for one of our partnered services, such as online dating, you will be providing your information directly to our third party partner. We advise that you check their privacy policy or statement to understand how they use your information. They may share certain information with us, which we will only use for the reasons set out in this policy and this will not include sensitive personal information or financial information.
c. Sponsors
If you enter a competition, we may, if you have agreed, disclose your information to the competition sponsors. If you are a prize winner, we will give your information to the sponsors and share your information with the parties who assist us in providing prizes to the winners.
We may carry out research or analysis, which contains your personal information, via our sites, and share aggregated responses to questions with our partner organisations.
d. Our service providers
We may share your personal data with our external third-party service providers.
These include accountants, auditors, lawyers, other professional advisors, IT systems, support and hosting service providers, printing, advertising, marketing, market research and analysis service providers, website analytics and online behavioural advertising providers, technical engineers, data storage, and cloud providers and similar third-party vendors and outsources service providers that assist us in carrying out business activities.
e. Government authorities and third partiesf. Other third parties7. Personal Information relating to children and minors
Our services are not directed towards individuals under the age of 18.
We do not knowingly use or process the personal information of children under 13 years of age either directly or indirectly.
8. How long do we keep your information for?
We hold personal data for different purposes and the length of time we keep your information will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data. Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax, or accounting reasons.
To determine the period we store personal data, we always stick to these principles:
– we will only keep your information for as long as we need to
– we think about what type of information it is, the amount collected, how sensitive or intrusive it might be and any legal requirements
we design our services so that we do not hold your personal information longer than we have to.
9. International Transfers of Personal Information
Personal information that you supply to us is generally stored and kept inside the European Economic Area.
However, due to the nature of our business and the technologies required, your personal information may be transferred to a third-party service provider outside the EEA. These countries may not have the same data protection laws, including a lower level of protection.
If we do need to transfer your personal information in this way we take steps to ensure your level of privacy including data minimisation, anonymising or pseudonymising data, undertaking due diligence on the recipients, and putting in place contractual obligations on them to take care of your data, for example, EU model clauses, or in the case of US recipients, a Privacy-Shield certification.
10. Your rights in relation to how we use your personal information.
Data Protection laws give you certain rights in respect of your personal information. You have the following rights:
Right to rectification
The right to have your personal data corrected if it is inaccurate or incomplete. You can also manage some of this yourself if you have registered with us via one or more of our websites.
Right of access
You have the right to obtain your personal data from us. This is referred to as a data subject access request.
Right to be erasure (“right to be forgotten”)
You have the right to be forgotten.
Right to object and opt-out of marketing
You have the right to object to the processing of your personal data. This includes the right to object to direct marketing. You will always be given the opportunity to opt-out of further direct marketing when you receive such communications from us or you can contact us.
Right to portability
You have the right to move, copy or transfer certain personal information
Right to restrict processing
You have the right to restrict the use of your information in certain circumstances
Right to opt-out of automated individual decision-making (including “profiling”)
You have the right not to be subject to a decision based solely on automated processing, including profiling, which significantly affects you or produces legal effects.
If you wish to submit a request in relation to any of your rights above, please contact us. Please note you will be asked to supply us with proof of identity before we will be able to provide you with a response
11. Contact Us and Complaints
The data controller responsible for your personal information is Halo Radio.
If you do have any concerns we would like you give us the opportunity to know about them so we would encourage you to contact us first so we can try and to help you.
If you do not think we are handling your personal information adequately, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, are available at
12. Changes to Privacy Policy
This Privacy Policy will be amended from time to time if we make any important changes in the way that we collect, store and use personal data. We will notify you where required.